- SolveNOW
IT Support
WeSeeNow has been providing IT Support to clients since 1999. In this time, we have looked after many different types and size of business, charity and not-for-profit organisations. Our modular IT Support packages enable us to meet their differing needs. Adapting our services, whether they are a sole trader, owner of a thriving multi-site small business, or not-for-profit organisation.
If you are looking for a cost effective, personalised experience, NOW is a perfect opportunity to work together. We do more than just react quickly. Proactively maintaining and remotely monitoring your systems 24/7/365 is an essential standard. This means issues are fixed before they can affect your business.
We specialise in working with and supporting Small Business, Charity and Not-for-Profit organisations. Providing a small dedicated team of IT Support experts to work with you, means we are well placed to provide strategic advice and help to develop your bespoke IT Road Map, ensuring:
- you stay ahead of the competition with the latest computing equipment and resources.
- your investment always delivers a return for the business.
Whether you just need some complementary IT Support or you’re thinking of outsourcing all of your IT, we can help.
Our people-focused support helps solve your IT needs by way of the latest systems, hardware and original thinking.
Modular Business IT Support
We provide hassle free IT support and hosted service bundles. Ideal for small businesses and start-up organisations that have limited budgets or ones that do not require a full-time IT staff. Have peace of mind knowing that a fast professional support service is available when you need it, at a cost you can afford.
Each small business bundle includes a number of essential services to kickstart a new business and enhance an established one. As standard, they all come with hosted Microsoft 365 Email, Office and Antivirus security software, as well as website and domain management. This is all wrapped up with unlimited remote support and on-site support per month.
Our Premium and Ultimate bundles further enhance the services offered to small business, with access to low cost phone lines, fast internet connectivity and hosted VOIP telephone solutions, all for a fixed monthly fee.
Totally Unlimited IT Support
Acting as your full-time IT Support department, WeSeeNow takes complete responsibility of your network; managing all IT related tasks, allowing you to concentrate on your business. With transparent pricing and service contracts – a complete ‘all-inclusive’ IT Support service at a fixed monthly fee. With our fully managed transfer service, transition from your old IT supplier will be a breeze.
24/7/365 IT Support
We deliver 24/7 IT support & Extended hour services, delivering professional IT support outside of normal operating hours.
Not-for-Profit Support
Providing fully managed IT support services and solutions to numerous Charity and Not-for-Profit organisations.
We have years’ of experience working within the tough financial constraints of this sector. By providing cost-effective solutions and leveraging maximum efficiency from existing infrastructure, we can play an effective part in ensuring that your finances are used effectively.
We can help you reduce your costs and increase productivity throughout your organisation. Our services and solutions are available to the not-for-profit sector at discounts to standard contracted rates.
Hardware & Software Procurement
When you’re focusing on strategic activities, getting the right equipment at the best price can be a time-consuming challenge. We relieve that pressure by delivering best-of-breed technology, smart-sourced and priced in line with your precise business requirements, along with access to expert services for value-added design, deployment, management and optimisation.
Our online catalogue ensures the latest pricing and provides real-time stock availability and visibility across global catalogues, enabling reduced quotation time, easy online ordering, detailed reporting options and online lifecycle management.
Structured Network Cabling
We specialise in the design and installation of structured cabling solutions. A High speed, consistent voice and data network is an essential requirement for the modern IT dependent organisations, given the increase in connected devices and reliance on cloud services.
You can trust our fully qualified network engineers to deliver a structured network cabling infrastructure of the highest quality, on time and to budget.
Office Relocations
IT Support Questions
Response times depend on the severity and impact of the issue. Critical incidents affecting business operations receive immediate attention, while routine support requests are prioritised according to agreed service levels. Our proactive monitoring also allows many issues to be identified and resolved before users are affected.
Yes. We provide both remote and on-site IT support services. Many issues can be resolved remotely, allowing faster response times, while our engineers are available to visit your premises when hands-on assistance is required.
Absolutely. Many organisations choose WeSeeNow as their fully outsourced IT department. We manage day-to-day support, infrastructure, cyber security, Microsoft 365, technology planning and supplier management, providing a complete IT function without the overhead of an in-house team.
Yes. Our co-managed IT support services are designed to complement existing IT departments. We can provide additional expertise, project support, specialist cyber security services, escalation resources or cover during periods of absence and increased demand.
Yes. We provide comprehensive Microsoft 365 support including migrations, licensing, Exchange Online, Microsoft Teams, SharePoint, OneDrive, security configuration, compliance management and ongoing user support.
Yes. We help organisations plan, implement and manage cloud migration projects, including Microsoft Azure, Microsoft 365 and hybrid cloud environments. Our goal is to ensure a secure, efficient transition with minimal disruption to business operations.
Yes. We have extensive experience supporting charities and not-for-profit organisations. We understand the sector’s unique challenges and provide cost-effective technology solutions that help maximise resources, improve security and support organisational growth.
Since 1999, WeSeeNow has helped organisations use technology to work smarter, stay secure and prepare for the future. Our Forward Thinking Technology approach combines responsive support, cyber security expertise, cloud solutions and strategic guidance to ensure technology delivers real business value rather than simply maintaining the status quo.
IT support plays a key role in helping businesses adopt AI safely and effectively. It ensures the right infrastructure is in place, such as secure networks, adequate cloud resources, and compatible systems that can support AI tools and workloads.