How to get started with a Messenger bot

2020-06-26T07:49:39+00:00June 24th, 2020|Categories: How To, Technology Trends|Tags: , , , , |

How to get started with a Messenger bot “Chatbots” are becoming increasingly common on business websites, even on websites run by small businesses. The term “chatbot” however, is a bit misleading. Bots aren’t good at chatting. What they are good at doing is following simple, pre-defined instructions, such as looking up a list of [...]

Which processes should SMEs be automating?

2019-03-19T15:26:08+00:00March 19th, 2019|Categories: IT Support|Tags: , , , , |

Which processes should SMEs be automating? Automation essentially means delegating tasks to a machine. While there are periodic media articles about the effect of automation on employment, there is also a strong case for arguing that automation, when done correctly, is actually not a threat to SMEs at all. In fact, it’s a huge [...]